Aware helps people share safety information and evaluate online trust signals. Use the platform carefully, fairly, and with respect for other people’s privacy.
Use the right account level
Free accounts can browse, search, and make limited ordinary social posts after email verification. Fraud reporting, protected-asset registration, protected-asset lookup, and ownership/authorization claims require an approved verified account.
- Verification is not automatic: an identity or organization review must be approved.
- Never share documents, passcodes, OTPs, or payment details through a message or call.
- Verified access may be limited or removed for abuse, deception, or policy violations.
Use an authentic account
Provide truthful registration information and represent only yourself or an organization you are authorized to represent.
- Do not create fake, duplicate, automated, or impersonating accounts.
- Do not misrepresent your identity, employer, organization, or credentials.
- Do not coordinate accounts to manipulate reports, votes, or trust signals.
Report responsibly
Only submit information you reasonably believe is accurate. Describe what happened clearly and attach relevant evidence when it is safe to do so.
- Do not post threats, abuse, names, addresses, passwords, OTPs, government IDs, or financial credentials.
- Do not use reports to target competitors or settle personal disputes.
- Correct or clarify information if you later learn it was inaccurate.
Be constructive
Support, deny, comments, and concerns should add useful context. Explain your experience and focus on facts rather than assumptions.
- Keep comments relevant to the record.
- Use concerns for specific, actionable issues.
- Respect other members, even when you disagree.
Register assets truthfully
Only register a device or vehicle you own or are authorized to manage. A theft-status update is a serious safety signal, not a way to settle disputes.
- Never use a lookup to identify, contact, threaten, or accuse an owner.
- Use lawful local channels if an asset has an active theft alert.
- Do not use the registry as proof of title, product condition, or a new sale.
Trust scores
A trust score is a 0–100 indicator for a website or app. It considers available technical signals—such as secure connection and certificate status—together with relevant community activity. It is not a guarantee that a service is safe, legitimate, authentic, or unsafe.
75–100More positive signals are available. Continue to check the service independently.
50–74Mixed or limited signals are available. Take additional care before sharing money or data.
0–49Elevated caution is appropriate. Review the available information closely.
Scores can changeNew technical checks, evidence, and community activity can update the indicator over time.
Saviour accounts and impact scoring
Saviours help other people recognize and report scams. Saviour points are separate from website/app trust scores and are controlled by Aware's servers. Submitting more accusations alone does not establish trust.
Useful contributionA new unique report begins with 2 provisional points. Public-safe evidence can add 3 points.
Independent validationThe first independent support can add 3 points. A verified member confirming that a warning helped can add 5 points.
Prevention impactAn independently confirmed assisted report that prevented a scam can add an additional 8 points.
SafeguardsDuplicate reports earn no points. Self-confirmation is prohibited, confirmations are counted once per member, and excessive or abusive activity can be limited or penalized.
Saviour levels are Saviour in Training (0–24), Community Saviour (25–99), Trusted Saviour (100–249), Senior Saviour (250–599), and Aware Guardian (600+). Higher-trust recognition may also require a strong validation rate and review history.
Community reports
Reports are member-submitted safety signals, not legal findings or endorsements. Review the description, evidence, and discussion before making a decision. Aware may restrict, remove, or review content that violates these guidelines.
Personal score and profile standing
Profile standing reflects participation and verification indicators intended to help the community understand account context. It is not a financial, credit, employment, or identity score.
- Verified profile details can strengthen account context.
- Accurate, respectful contributions help maintain a healthy standing.
- Private posts and private verification documents are not public profile signals.