Policy

Privacy Policy

This notice explains the information Aware processes, why we process it, what can be public, and how to request help. It should be read before uploading verification or report evidence.

1. Controller

Aware operates awareai.world.

2. Information we process

Depending on the features you use, this can include account name, email, mobile number, country and calling code, profile content, social links, connection activity, account and usage-limit events, reports, comments, votes, and media you choose to post. For a verification request, it can include the selected identity document, document-derived identity details needed for restricted review, a current selfie, responsibility video, company email/OTP result, and supporting business documents. For protected assets, Aware processes the category, status, private label, and a one-way keyed fingerprint plus the final four characters of the identifier.

3. Purpose and basis

We process information to create and secure accounts, enforce limits, operate the feed and search tools, review verification requests, prevent fraud and misuse, handle support, maintain safety records, and meet applicable legal obligations. We process information when it is necessary to provide the feature you request, to pursue legitimate safety and security interests where permitted, to meet legal obligations, and—with your clear affirmative action—where consent is required. You can withdraw consent where applicable, but this may prevent us from providing the affected feature.

4. What is public and what is private

Your selected public profile details and public social posts may be visible to other signed-in Aware members. Community reports can expose the report’s safety context, but private authority/bank-report proof is not included in public records. Verification documents, Aadhaar/e-KYC material, document-derived demographic data, selfies, responsibility videos, mobile number, email address, full asset identifier, and private asset label are not shown in public profile, fraud-report, or asset-lookup results. Asset checks show only an intentionally limited safety result and never the registrant’s identity or contact details.

5. Aadhaar and identity verification

India verification is an optional route toward a verified Aware account. Aware asks for the UIDAI Paperless Offline e-KYC ZIP, its share code, Aadhaar-linked mobile number, live selfie, and responsibility video only in the verification flow. Do not upload an unmasked Aadhaar, PDF, or re-zipped/extracted XML. The share code is handled in an encrypted short-lived processing hand-off and is not kept in the review-status document. Private verification evidence is restricted to the verification process and authorized review; it is never part of a public post or public profile.

6. Payments

Current account verification does not require a payment. If Aware introduces a paid service in the future, the provider, total charge, taxes, billing terms, cancellation method, and refund policy will be presented before payment. We never request payment-card or bank-account details through posts, direct messages, calls, or unofficial links.

7. Service providers and sharing

We use service providers to host and operate Aware, including Firebase/Google Cloud for authentication, application data, files, and server functions. Google sign-in is available only if you choose it. Aware may disclose information when reasonably necessary to investigate abuse, enforce our terms, protect people and the service, or comply with a valid legal process. We do not sell personal information or make verification files available to advertisers.

8. International processing

Aware is available internationally. Information may be processed in countries where our service providers operate. If you access Aware from a country with data-transfer requirements, use of the service may involve such processing. We will apply reasonable safeguards appropriate to the service and applicable law; however, cross-border processing can involve legal regimes that differ from yours.

9. Retention and deletion

We keep information only for as long as reasonably needed for the purpose described above, including account operation, safety, abuse prevention, disputes, and legal obligations. Public posts and reports may remain while they are relevant to community safety, subject to correction, moderation, or removal. Some server-side verification secrets are intentionally short-lived, while restricted review records may be retained longer where needed to complete, audit, or defend a decision. You may request account or personal-data deletion; we may retain a minimal record when necessary for fraud prevention, unresolved disputes, legal duties, or to prevent repeat abuse.

10. Your choices and rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. You may also ask how a decision about your verification was reached. We may need to verify your identity before acting on a request and may decline or limit a request where the law allows—for example, to protect another person’s privacy, preserve an investigation, or comply with a legal duty. If you believe we have not handled a request properly, you may complain to the data-protection or consumer authority in your place of residence.

11. Security and limits

Aware uses access controls, server-side checks, and private storage paths designed to reduce unauthorized access. No online service can promise perfect security. Protect your account password and email, use only official Aware pages, and report a suspected vulnerability privately rather than testing against another person’s data.

12. Changes to this notice

We may update this notice when our features, service providers, legal obligations, or verification and billing process changes. The latest version will be posted here, with the update date below. Where a material change requires additional notice or consent, we will provide it through an appropriate channel before applying it.

Last updated: September 8, 2026 · Related: Terms of Use · Security.